How CompassRock Uses Vantify Risk Manager to Simplify Risk Management in Property and Asset Operations
CompassRock specialises in residential rental services, focusing on managing properties from both an asset and property management perspective. With extensive experience across a wide range of housing sectors, it has decades of hands-on expertise in managing some of the world’s largest and most iconic properties. Ensuring complete compliance with health and safety standards is a crucial part of their proposition.
Director of Operations, Grace Morgan, oversees compliance and is responsible for ensuring safety standards are upheld. She was instrumental in implementing Vantify Risk Manager to streamline property and asset management processes.
It is used to track internal risk assessments as well as larger risk assessments which are outsourced. The system serves as a single source of truth, aligning all stakeholders and allowing them to easily access the most up-to-date information improving efficiency. It has also been useful for tracking all statutory compliance elements and best practice measures that are required to meet the high standards CompassRock demands.
“Having everything in one place, including SOPs, safe systems of work, and policies, ensures there’s one clear source of truth, meaning everyone is on the same page. This prevents reliance on individual team members to house information and helps avoid navigating complex file shares and other cumbersome systems.”
What made CompassRock choose to use Vantify Risk Manager?
It is vital for the organisation to have all property and assessment management teams, be they corporate, site or third party, to work together using one source of information. Vantify Risk Manager has given CompassRock more visibility and better control, which is crucial for their substantial and complex portfolio. As well as effectively tracking documents, recommendations also trigger actions, keeping the site or corporate team full informed.
“I’m not aware of any other health and safety platforms that offers the same level of flexibility. Not only does it track documentation, but it also allows for the creation of dynamic actions based on that documentation.”
What are CompassRock’s key goals for the future using Vantify Risk Manager?
CompassRock are exploring the forms section in Vantify Risk Manager, specifically the inspection forms. It intends to take photos through the Vantify Risk Manager mobile app and raise actions based on the feedback. The priority levels for these actions are predetermined according to the category selected as this is built into the system.
What are the key benefits for CompassRock of using Vantify Risk Manager?
Health and Safety and compliance consolidation – creating a single point of truth that can be categorised by various areas such as fire safety, water hygiene and more. All documents are searchable, making it easy to find exactly what is needed at the time it is required.
Action Management – the ability to create actions, especially from fire risk assessments, surveys and inspections. This has helped them increase accountability within the organisation, ensuring the right people are responsible for following through on these actions.
Portfolio Snapshot – provides a clear snapshot of their entire portfolio, meaning it is possible to quickly get an overview of all ongoing tasks and actions across their sites, helping to prioritise and manage workload more effectively.
Incident Reporting – the ability to create an online incident log has been incredibly helpful. When an incident is logged on-site, it is immediately distributed to the relevant corporate contacts, allowing support quickly to be given to the site team if needed. They can also notify any external stakeholders who need to be aware of the incident, ensuring effective communication and a swift response.
Are you facing similar challenges in managing compliance, safety and operational standards as CompassRock? If so, get in touch to see how we can help today.
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