An access audit assists you in meeting the service provision duties under Parts 3 and 4 of the Equality Act 2010. It covers the common areas of your premises made available to members of the public.
A visual inspection is undertaken and information gathered, including specific measurements. Each item is judged satisfactory or unsatisfactory against the references, taking account of the age, listed status and heritage of the property. Where a barrier to access is found, the auditor considers the four strategies the guidance sets out: removing the physical feature, altering it so it no longer has that effect, providing a reasonable means of avoiding it, or providing a reasonable alternative method of making the service available.
Reasonableness takes account of cost, practicability and your resources, and the duty does not require you to fundamentally alter the service. An audit that says what is reasonable for your building is more defensible than one that lists every departure from a new-build standard.
Judgements made in the context of the building's age and heritage status, not against a standard it was never built to.
The audit covers common areas available to the public. It does not examine non-public areas such as plant rooms, or tenanted areas, unless specifically requested.